Cross-border Healthcare

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In March 2011, a new Directive was adopted by the European Parliament and the Council of the European Union: Directive 2011/24 on the application of patients’ rights in cross-border healthcare.  The Directive sets out the conditions under which a patient may travel to another EU country to receive safe and high-quality medical care and have the cost reimbursed by their own health insurance scheme. It also encourages cooperation between national healthcare systems.

The links below provide further information about cross-border healthcare:

EU citizens have the right to access healthcare in any EU country and to be reimbursed for care abroad by their home country.

Directive 2011/24/EU on patients’ rights in cross-border healthcare sets out the conditions under which a patient may travel to another EU country to receive medical care and reimbursement. It covers healthcare costs, as well as the prescription and delivery of medications and medical devices.

More Information

You have the right to receive medical treatment in another EU Member State and the right to have your home country cover some or all of the costs.

You have the right to be informed about the treatment options open to you, how other EU countries ensure quality and safety in healthcare, and whether a particular provider is legally entitled to offer services.

Find out more

The law clarifies patients’ rights to access safe and good quality treatment across EU borders, and be reimbursed for it. Patients travelling to another EU country for medical care will enjoy equal treatment with the citizens of the country in which they are treated.

Read a document on Q&A on Patients’ Rights;

Q&A on Patients’ Rights 

In order to get more information about cross-border healthcare you need to make contact with the national contact point in your country. Find out where your national contact point is:

National Contact Points

Visit the ‘Your Europe Healthcare’ page to find more information about planned healthcare, unplanned healthcare and prescription medicine for when you are travelling.

Your Europe Healthcare